Terms of Service

1. Who we are

NitroSearch is provided by [TO BE CONFIRMED: registered company name] (“we”, “us”), company number [TO BE CONFIRMED: company registration number] , registered in England & Wales, United Kingdom .

2. The service

NitroSearch provides hosted search for WooCommerce stores: we index your catalogue into our search engine and serve fast, typo-tolerant search to your shoppers. You’re responsible for your WordPress site, your store content, and keeping your account credentials secure.

3. Plans, billing & cancellation

The free plan is available at no cost up to its product limit. Paid plans are billed monthly in advance through our payment processor. Our billing promise forms part of these terms: no per-search metering, the advertised price is the charged price, and going over your limit never breaks search. You may cancel at any time; cancellation stops future billing and, after a grace period, reduces your index to your remaining plan’s limit.

4. Acceptable use

Don’t use NitroSearch to index unlawful content, to attempt to access other tenants’ data, to probe or attack the service, or to resell it without our agreement. We may suspend accounts that put the service or other customers at risk.

5. Your data

You retain all rights in your store data. We process it only to provide the service, as described in our Privacy Policy and Data Processing Addendum, using the subprocessors listed.

6. Availability & changes

We work to keep the service available and fast, but we don’t guarantee uninterrupted operation. We may improve or change features; where a change is material and adverse, we’ll give reasonable notice. Critically, billing or plan changes never take a live storefront’s search offline.

7. Liability

The service is provided “as is” to the extent permitted by law. Nothing in these terms limits liability that cannot be limited by law. Subject to that, our aggregate liability is limited as set out in the final Terms. [TO BE CONFIRMED: liability cap and warranty terms — legal review]

8. Termination

You can close your account at any time. We may suspend or terminate for material breach of these terms. On termination we delete or return your data and reduce the search index to zero, subject to legal retention.

9. Governing law

These terms are governed by the laws of England & Wales . Questions: [email protected].